Veevlink介绍

Provide all-weather customer service

With the Salesforce call center system, you can always provide support services to your customers. When customers encounter problems, always hope that the first time to be resolved. Through the call center system, you can provide 24 hours of online support to customers in different channels.

Multi-channel support

With the popularity of the network, customers express the brand; the views of the product channels are more and more diversified. They will express through the telephone, e-mail and other traditional channels, social media and other emerging channels for feedback. So you need to reach out to different channels to gather more comprehensive feedback, and the Salesforce call center solution can help you solve the problem.

What is Veevlink

Integration of enterprise management and social network

In simple terms, it's a tool that allows you to use Salesforce on microseconds. With Veevlink, you can quickly build applications that connect to microseconds on an enterprise's Salesforce system. Based on Force.com's fast and scalable platform, you can build applications that fit your business and connect your customers, partners, and internal employees with Social Media public and Social Media business account.

Veevlink will eventually be the cloud computing SaaS and PaaS model to provide enterprise customers with link services, the enterprise through the simple deployment and configuration of this product can be achieved CRM and social networking integration, without the need to buy any hardware and basic software services, integrated development work. In the first phase to achieve Social Media public and Social Media business account and Salesforce cloud computing platform integration.

Veevlink Features

Easy to use

Veevlink is committed to providing the easiest to use applications that allow mobile access anytime, anywhere. Make full use of social network communication platform and artificial intelligence and other technologies to improve human-computer interaction

social network entrance

Avoid the maintenance and promotion of different mobile terminals for the installation of the trouble, and through micro-social portal to improve the user's viscosity

In the future, support more popular social networks and tools such as LINE, WhatsApp, etc...

Enterprise cloud computing

The software-as-a-service model is used to define a series of connection services that can help you easily deploy back-end management platform to Social Media link. Based on the cloud computing model, you do not need to invest in infrastructure

Out of the box

Expand the back-end business platform standard features, open through the social network entrance to the end user Veevlink provides a series of unboxing standard features, companies opened a permit, you can use the Social Media through the use of CRM function

Support any business

Platform-as-a-service features that include connection standards and development frameworks and quickly build lightweight applications to meet your business rules with the Force.com platform