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Property Service Platform

Build customer service management platform of property related industry with property satisfaction as the core

Function

Housing delivery

 

Engineering progress

 

Call to repair

 

Complaint handling

 

Company profile

 

Project in the sale

 

Production license inquiries

 

Cross-promotion

 

Convenience info

 

Member certification

 

Customer activity

 

Micro community

 

 
Member information

 

My real estate

 

Business background

In the "Internet+" background, the integration of property management and other industries has become possible. "Internet+" brings the whole industry the most realistic and the most direct result, namely the property management breakthrough. Property business must do one thing in the "Internet+" era, to create! Create new products, create new demands, and create a new era of China's property management. Property companies must provide fast, convenient and quality life, for the owners and users and achieve the value of the property.

Business challenges

1.Property call to response is not smooth
2.Property managers cannot find the service orders in time
3.Provide multiple services to double the cost of labor
4.Can not track progress in real time

Application product

1.Salesforce 1 Platform
2.Veevlink
3.Social media service account integration
4.APP development

Feature

1.Strong global search function
2.Quick new features addition
3.Recent operations record function
4.Data deletion confirmation
5.the custom view
6.Repeat the query

Benefit

1.Multi-service customer channels
2.Enhance customer satisfaction
3.Reduce customer complaint rate
4.Reduce the time and cost of the transaction
5.Customer service integration

Advantages of Celnet

Have a lot of successful implementation experiences in benchmark Property service industry
The fastest project go-life
Integrate the maximum amount of data