Celnet made an appearance at the 2025 Apsara Conference, demonstrating its capabilities in integrating Salesforce AI on Alibaba Cloud).
The 2025 Apsara Conference was successfully held at CLOUD TOWN in Hangzhou from September 24 to 26. Centered on the goal of Artificial Super Intelligence (ASI), this year’s conference defined three phases toward ASI: Intelligence Emergence.
Autonomous Action, and Self-Iteration. It also clarified two key judgments: large models are the next-generation operating systems, and super AI clouds are the next-generation computers. As the 17th Apsara Conference, it once again highlighted its role as a bellwether leading the development of AI and cloud computing in the AI era.
With the theme "Cloud-Intelligence Integration · Carbon-Silicon Symbiosis", the conference presented a magnificent picture of the booming AI cloud technology in the current phase of AI autonomous action, penetrating various industries and the real world. During the event, there were 3 main forums, over 110 topic-specific sessions, and three exhibition halls focused on AI+, Computing, and Cutting-Edge Applications. Covering 40,000 square meters, the exhibition hosted more than 500 exhibitors. It welcomed over 120,000 on-site attendees from six continents and more than 50 countries, with over 67 million online viewers.
Celnet Technology Co., Ltd. (hereinafter referred to as "Celnet") participated in the conference with its core technological capabilities at Booth 3-11B in the Cutting-Edge Applications Area of Hall 3, becoming a focal point for integrated applications of the Salesforce ecosystem and Alibaba Cloud AI.
As an official Salesforce Gold Implementation Partner, Celnet fully demonstrated the "dual upgrade" of its technical services at the conference.
1.On one hand, it consolidated its advantages in traditional implementation services, leveraging years of industry experience to provide customized CRM solutions for enterprises
2.On the other hand, it launched its Salesforce migration services on Alibaba Cloud (Salesforce on Alibaba) and AI implementation capabilities. Among these, its independently developed migration middleware tool stood out: metadata migration relies on Illuminated Cloud IDE, supporting full/incremental migration with automated synchronization of business and file data. It eliminates the need for manual logic sorting, achieving a 100% migration success rate.
Meanwhile, the integration capability of Salesforce on Alibaba and AI was the core of the demonstration. Through Celnet’s AI implementation services, deep integration between Salesforce’s customer data, sales processes, and Alibaba Cloud’s Salesforce AI capabilities can be achieved:
1.Opportunity follow-up records in Sales Cloud and customer service tickets in Service Cloud are synchronized in real time to the Alibaba Cloud DataWorks data platform.
2.The Tongyi Qianwen large model performs intent recognition and trend analysis.
3.Intelligent insight results are fed back to the Salesforce on Alibaba interface, forming a closed loop of "data collection → intelligent analysis → business action".
This loop automatically handles customer inquiries and opportunity follow-ups, generates personalized service plans, and triggers marketing automation processes, significantly improving business efficiency.
During the exhibition, Celnet’s booth attracted a large number of visitors with its cutting-edge technology demonstrations and interactive experiences. The on-site robotic dog performance, integrated with embodied intelligence technology, echoed the Apsara Conference’s focus on the cutting-edge topic of Physical AI. A simultaneous blind box giveaway kept the booth highly popular. Many enterprise representatives reached preliminary cooperation intentions on-site and expressed recognition for the practicality and implementability of Celnet’s integrated solutions.
Through three characteristic exhibition halls (AI+, Computing, and Cutting-Edge Applications), the 2025 Apsara Conference comprehensively presented the global AI application development ecosystem and technology spectrum. Celnet’s participation not only showcased the technological innovation achievements of Salesforce on Alibaba ecosystem partners but also verified the industry consensus on the integration and implementation of cloud computing and AI through specific integrated solutions, providing a practical model for the ecological collaborative development of the industry.
